HomeRequest Account Deletion
You can delete your FlexiFone App account and all the data associated with it by selecting the "Delete Account" option under "My Profile" page. Alternatively, please use the below form to delete your account. You will then receive a confirmation email within 72 hours confirming the deletion of your account.
I confirm that I wish to delete my account related data for the FlexiFone App.
1. Which FlexiFone SIM do you have?
2. Find your destination
By completing this purchase, you agree to our Terms & Conditions.
Please Note: Since yesterday, 26 Oct 2025, we are experiencing some technical issues with new eSIM activations on Samsung devices due to new software update. Please check back on Friday, or alternatively you can order a Physical-SIM and we can later change you to an eSIM.
Service Status 05/12/2025 02:00 GMT: Please note that Mobile Data service on eSIMs may take upto 24 hours to activate due to ongoing maintenance with our connectivity partners.
Setup Network Blocking: You can also Allow/Block a specific UK network. (Applicable if you're using FlexiFone as a second SIM to improve coverage and want to block your Primary Carrier).
You can Port-In your number after activating your SIM. You can also Allow/Block a specific UK network.
or Download our App to get started
Download our iOS app, select a plan and setup the eSIM on your iPhone through the app within 60 seconds!Â
We would be launching web-based signup (for Physical-SIM and Android users) on 14/02/2025.